Product Replacement, Returns, and Refund Policy
Product Exchange Policy
Thick Spores offers a 90 day product guarantee for viability and cleanliness. Should you have any issues with either viability or cleanliness, please contact us. We will be happy to send you a new item, within the 90 day from order time period.
Product Return Policy
Thick Spores does not accept returns of products that have been sent to any customer.
Product Refund Policy
Thick Spores typically does not issue refunds for most orders. We will issue refunds only in the case that the order in question has not had a shipping label purchased for it. If you make an order by mistake, please be sure to contact us before we purchase a shipping label for the order.
If you do not contact us before we purchase a shipping label for your order, the sale will be considered final.