We provide a 30-day quality guarantee on all unused spore and culture products. While we maintain exceptional quality standards, please note that spores are living organisms and cannot be completely sterile by nature. Contact [email protected], or via phone or text at 540-960-3193 within 7 days of receipt if you have concerns about your item. Please keep products in their original packaging until we respond. We’ll promptly send replacements when needed and may provide a prepaid return label. Products must be in unused condition for a refund.
We ship in protective white mailers with UPS for maximum security. If your products arrive damaged, email us clear photos within 48 hours of delivery for a replacement within 24 hours.
Please verify your shipping address before ordering. Our system automatically processes the address you provide. We cannot refund orders that are returned or lost due to incorrect addresses. While we provide tracking information, we cannot be responsible for lost or stolen packages.
If you encounter issues with your microscopy research, contact us to discuss special replacement discounts.
We can cancel unshipped orders with a 1-2 day refund processing time. Email [email protected] or contact 540-960-3193 via phone or text message for cancellations. If an order has been shipped we cannot cancel the order or offer a refund.
Any Cubensis, Panaeolus, and any other species capable of producing active spores and cultures are for microscopy and taxonomy research only. We do not accept inquiries about cultivation, substrate, agar, or mycelium. Customers indicating mushroom cultivation intent will be ignored, orders will be cancelled, warranty will be revoked, and future purchases will be declined.
We offer mushroom spores and cultures intended for microscopy and taxonomy purposes only. Any Images provided are for informational and educational reference only and originate from cultivators and/or laboratories outside the USA. Purchase of Psilocybe and Panaeolus genera spores and culture is legal in the United States, but products can not be shipped to the states of California, Georgia, or Idaho due to state laws in those states. The cultivation of magic mushrooms, which includes all psilocybin and psilocin-containing mushroom species, is illegal in the United States. Any communication that implies the intent to harvest or otherwise, cultivate Psilocybe or Panaeolus species will result in immediate cancellation and refund of your order. Additionally, you will be added to our internal blacklist and future purchasing privileges will be denied. We will not answer any questions regarding growth of any products mentioned in this disclaimer.
This statement has not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
